Scorecards volunteering increases climate skills, knowledge and confidence

This case study was originally published in July 2024 by Myfanwy at mySociety

Prefer to watch this post as a video? Scroll down to the end.

The Council Climate Action Scorecards are compiled by a cohort of volunteers, trained up by Climate Emergency UK. They’re currently recruiting for the next round of marking, so if that sounds like something you’d like to be involved with, check out the details here.

The knowledge that volunteers acquire isn’t just applicable to the Scorecards: it upskills them for life, empowering them to apply their knowledge to informed climate action. In that way, the benefits of the Scorecards project are more longlasting, and spread further than we might have expected!

Fiona Dyer was part of the volunteer cohort of 2023, and she shared her journey from climate-concerned to climate-informed. Her story can inspire us all — especially those who may be feeling powerless or hopeless in the face of the climate crisis.

Fiona explains: “At the start of the COVID pandemic I had to retire early from the NHS to look after my mum. I had more time to read, and the more I read, the more concerned I felt about the impact global heating and biodiversity loss was going to have on my children’s future. Across the world people were already suffering. 

“I heard about the CE UK Scorecards project from a friend, and decided volunteering would be something positive I could do that I could fit around my other commitments. I doubted whether my computing skills would be adequate, but the CE UK team was friendly and supportive, and we volunteers learnt from each other via a chat forum. 

“Reading through councils’ climate action plans to find information was challenging at times, but it also gave me a good understanding of the scope, powers and potential influence councils have to help communities mitigate and adapt to the challenges that lie ahead.” 

So, that’s where it started — but it’s certainly not where it ended! Fiona goes on to tell us how she could bring that acquired knowledge to a whole new arena.

“I went on to join Climate Action Durham (CAD), and learned that they’d held a Citizens’ Forum on Climate Action the year before, in collaboration with Durham County Council. 

“I suggested we used the Scorecards at the next forum, as up to date, publicly available research that would give us a better understanding of the breadth of topics councils should be addressing, as well as performance data. 

“It was agreed that by using the Scorecards we could more easily assess the council’s climate response plan: its strengths and weaknesses, how it compared with similar and neighbouring councils and how we could gauge improvement over time. 

“The citizens’ forum was held in the autumn, timed to be just after the publication of the Scorecards. As we had already established a ‘critical friend’ type relationship with the council, it was agreed that the introduction to the forum would be given by myself, alongside the council’s Neighbourhoods and Climate Change Corporate Director. 

“My presentation was a combination of some of the council’s own slides and slides I created using Scorecards data, chosen to highlight issues that would help focus discussion in the work groups that followed. 

“I would not have had the confidence to do this without my experience of being a Scorecards volunteer, as I have no previous experience in this area. It was also an opportunity for me to champion the broader agenda of increasing local democracy. “

That’s the increased confidence that knowledge can bring. And then, as Fiona explains, the event itself was enriched and informed by the Scorecards data.

“The Citizens’ Forum on Climate Action was open to anyone who wanted to attend. People were asked to choose the work group they wanted to be part of in advance: these broadly aligned with the Scorecard categories and they were given the link to the Scorecards website. 

“The questions and scores in each of the Scorecards categories enabled us to be more effective in scrutinising the council’s performance. 

“The council said they welcomed CAD’s involvement in consulting the public on its climate plans and being held to account in a constructive way.”

And from this one day emerged some longterm outcomes:

“The feedback from the forum work groups was written up in detail as a report, including nine specific recommendations. Where possible I used my Scorecards knowledge to cite examples of good practice by other councils for each recommendation, these were included as footnote references. 

“For example, Bristol use an Eco Impact Checklist that is applied to all their new projects. This report was shared with the council and made available to the public via the CAD website. 

“CAD members who facilitated the groups in the forum have continued to work with the relevant councillors, to varying degrees, as the next iteration of their climate plan is being developed. We will see how many of the recommendations are included in the new plan when it is published later this year. 

“As a group we intend to continue supporting, lobbying and campaigning where it is needed. We have just set up Durham Climate Hub, part of a national network of climate emergency centres and are continuing to work with the council’s community engagement officer. In the run up to this year’s forum we plan to hold sessions in the Hub on some of the forum themes to increase interest and participation from a broader section of the public. 

“I have suggested CE UKs training to various other groups, one of which I have co-hosted with CE UK using my local knowledge. It feels good to be playing my part in raising awareness of the challenges we face and working creatively with other people to improve local resilience, not forgetting the bigger picture and fundamental need for system change.”

Fiona’s account is a phenomenal example of how citizens can work together with their local councils to understand, oversee and encourage better climate action. It shows how the Scorecards training has a ripple effect that is tangible and longlasting. 

Big thanks to Fiona for sharing her experience — we hope it will inspire others who are looking for a way to take practical and productive action on climate issues.

Image: David Ross

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